PROGRAMME

(Baobab Hotel)

(Expomeloneras Conference Palace)

• Mrs. María Reyes Maroto Illera, Minister of Industry, Commerce and Tourism of the Spanish Government
• Prof. Lluís Serra Majem, Rector of the University of Las Palmas de Gran Canaria
• Mr. Carlos Álamo, Tourism Councilor of the Cabildo Insular de Gran Canaria, Gran Canaria Tourism President
• Mrs. Concepción Narváez, Mayoress of the municipality of San Bartolomé de Tirajana
• Prof. Teresa Aguiar, Chair of the ITSA 2022 Conference
• Prof. Ksenia Kirillova and Prof. Ciné van Zyl, ITSA Co-Presidents
• PhD. Zoilo Alemán, Lopesan MICE Manager
• Prof. Carmelo J. León, Tides - SSTD 2022 Conference Director

(Sala Auditorium)

Big Data in Smart Tourism Design.
Prof. Sangwon Park, Kyung Hee University, Korea.

(Sala Auditorium)

(Expomeloneras different rooms)

Sala Auditorium – Online Paper Presentations (TUESDAY 26th JULY 2022)
Chair: Yen E. Lam González

• 12.45-13.05: Destination performance evaluation: when can a destination be considered successful? Francesca Pagliara, Massimo Aria, Giusy Brancati (University of Naples Federico II, Italy) and Alastair Morrison (Greenwich University, UK).
• 13.05-13.25: Measurement model of the projected and perceived image through the organizational identity of the Volvo Ocean race stopover Itajaí. Ligia Najdzion, Sara Joana Gadotti Dos Anjos (University of Vale do Itajaí, Brazil) and Vitor Kuhn (University of Southern Santa Catarina, Brazil).
• 13.25-13.45: Virtual Tour Package model innovation based on educational tourism. A case study of Cinangneng Village. Fetty Nurmala Rossi, Yustisia Mbulu and Yosi Erfinda (Universitas Pancasila, Indonesia).
• 13.45-14.05: eWOM platforms as productivity catalyzers for travel agencies: a two-stage double bootstrap data envelopment analysis. Tomás Saralegui (Universidad Complutense de Madrid, Spain).
• 14.05-14.20: High-performance work system (HPWS) for tourism employees' quality of life (QoL). Claudia Benítez-Núñez, Daniel Dorta-Afonso (University of Las Palmas de Gran Canaria, Spain) and Laura Romero-Domínguez (University of the Middle Atlantic, Spain).

Sala Tasarte – Presential Paper Presentations (TUESDAY 26th JULY 2022)
Chair: Jacques Bulchand Gidumal

• 12.45-13.05: Metaverse: The dissolution of the traditional concept of Tourism. Katerina Volcheck (Deggendorf Institute of Technology, Germany) and Armin Brysch (Kempten University of Applied Sciences, Germany)
• 13.05-13.25: Instagram travel influencers coping with Covid-19 travel disruption. Andrei Kirilenko, Katarzyna Emin (University of Florida, USA) and Karen Tavares (University of Central Florida, USA).
• 13.25-13.45: Authentication of tourist attractions: Authenticity orientation attitude and National culture. Svetlana Stepchenkova (University of Florida, USA), Xiangyi Dai (Capital Normal University, China), Rafael Guerrero-Rodríguez (Universidad de Guanajuato, Mexico), Veronika Belyaeva (Lobachevsky State University of Nizhni Novgorod, Russia), Minseong Kim (Louisiana State University - Shreveport, USA), Hyejin Park (University of Florida, USA).
• 13.45-14.05: Estimating the spatial and time decay impacts of a local event. José Manuel Cazorla-Artiles and Juan Luis Eugenio-Martín, University of Las Palmas de Gran Canaria (Spain).
• 14.05-14.20: The satisfaction of thalassotherapy visitors and its influence of word-of-mouth. Agustín J. Sánchez-Medina, Ylenia I. Naranjo-Barrera (University of Las Palmas de Gran Canaria, Spain), and Laura Romero-Domínguez (University of the Middle Atlantic, Spain)

Sala Zonzamas – Presential Paper Presentations (TUESDAY 26th JULY 2022)
Chair: Diego Medina Muñoz

• 12.45-13.05: Smart Transport for a Smart Tourism. María José Estrada (University of Las Palmas de Gran Canaria, Spain).
• 13.05-13.25: Grasp Metaheuristic for the design of Tourist trips. José Andrés Moreno Pérez and Julio Brito Santana (University of La Laguna, Spain)
• 13.25-13.45: Re-Tourism or Transformations of Travelling Experience in the Post-COVID-19 Era. Darius Liutikas, Donatas Burneika, Edis Kriaučiūnas, Viktorija Baranauskienė (Lithuanian Centre for Social Sciences, Lithuania).
• 13.45-14.05: Using tourism expenditure to understand the municipal solid waste generation: application to tourist destinations of Tenerife Island. Eugenio Díaz-Fariña, Noemí Padrón-Fumer, Juan José Díaz Hernández (University of La Laguna, Spain).
• 14.05-14.20: Innovation and hotel management: proposition of a hotel management model of organizational innovation for value creation. Helen Rita Menezes Coutinho (Amazonas State University, Brazil), Sara Joana Gadotti dos Anjos (University of Vale do Itajaí, Brazil) and Vitor R Kuhn (University of Southern Santa Catarina, Brazil).

(Baobab Hotel, besides the Conference Palace)

(Expomeloneras different rooms)

Sala Auditorium – Online Paper Presentations (TUESDAY 26th JULY 2022)
Chair: Yen E. Lam González

• 15.40-16:00: Describing socially sustainable tourist behaviour -- development and validation of a measurement scale. Jiawei Li (University of Greenwich, UK).
• 16.00-16.20: Railway Transport Support to Tourism for a Sustainable Post-Covid-19 Recovery in Italy. Juan Carlos Martín (University of Las Palmas de Gran Canaria, Spain), Mario Tartaglia and Francesca Pagliara (University of Naples Federico II, Italy).
• 16.20-16.40: Tourists’ meaning of sustainability as a tool for segmentation. a biosphere reserve case study. Juan Ignacio Pulido-Fernández, Yaiza López-Sánchez, Isabel Carrillo-Hidalgo and José Luis Durán-Román (University of Jaén, Spain).
• 16.40-17.00: What lies ahead for post-pandemic urban tourism in Jakarta? An overview of existing tourism resources and their marketing. Yustisia Pasfati, Devi Roza Kausar, Firdha Wulan Satyaningrum and Alicia Cinta Widyaqsha (University Pancasila, Indonesia).
• 17.00-17.20: Food experience conviviality: Do tourists value food sharing?. Mohamed E. Mohamed, Xinran Lehto, Carl Behnke and Karen Byrd (Purdue University, USA)
• 17.20-17.40: Perceived substitutability of virtual tourism: will consumers continue to use virtual travel products post-pandemic? Yiran Liu and Xinran Letho (Purdue University, USA)
• 17.40-18.00. Markov Models for predicting the Internet of Behaviour (IoB) of tourists: Optical Camera Communications (OCC) as a localization tool for indoor touristic scenarios. Saray Rufo Torres, Lidia Aguiar Castillo, José Rabadán, Rafael Pérez Jiménez (University of Las Palmas de Gran Canaria, Spain) and Julio Rufo (University of La Laguna, Spain).
• 18.00-18.20. Guest Attitudes in the COVID Era: Does Socioeconomic Status Impact the Acceptance of Hotels' Green Practices?. Faranak Memarzadeh and Priya Raman (San Jose State University, USA).

Sala Tasarte – Presential Paper Presentations (TUESDAY 26th JULY 2022)
Chair: Santiago Melián González

• 16.00-16.20: A creative perspective on the Tourism industry in Romania. Alexandra Zamfirache (Transilvania University of Brasov, Romania).
• 16.20-16.40: Workaholism and the intention to abandon: The case of tourism entrepreneurs. Agustín Sánchez Medina (University of Las Palmas de Gran Canaria, Spain), Mónica Pellejero and Laura Romero (University of the Middle Atlantic, Spain).
• 16.40-17.00: Managing E-Mindful Tourism Experiences: A Co-Creation Approach. Ugljesa Stankov (University of Novi Sad, Serbia).
• 17.00-17.20: Contact hypothesis in Tourism: A systematic review. Luciana Machado Purper and Jorge Araña-Padilla (University of Las Palmas de Gran Canaria, Spain).
• 17.20-17.40: Committing to be a better traveler: an experimental study of travel pledges. Ailin Fei and Jonathon Day (Purdue University, USA)
• 17.40-18.00: A systematic literature review on the responsible travel behavior of tourists in destination tourism. Ailin Fei and Jonathon Day (Purdue University, USA)

Sala Zonzamas – Presential Paper Presentations (TUESDAY 26th JULY 2022)
Chair: Federico Inchausti

• 16.00-16.20: Quality Strategies and Sustainable practices implemented in rural tourism in Romania. Andreea Neacsu and Ileana Tache (Transilvania University of Brasov, Romania).
• 16.20-16.40: Destinations’ Recovery Marketing Campaigns in Response to Pandemics. Eli Avraham Eli (University of Haifa, Israel).
• 16.40-17.00: Can digital marketing on Instagram help to promote sustainable travel?. Jacques Bulchand-Gidumal (University of Las Palmas de Gran Canaria, Spain) and Armin Brysch (Kempten University of Applied Sciences, Germany).
• 17.00-17.20: Technological applications in small accommodation businesses. Codruta Adina Baltescu (University Transilvany of Brasov, Romania).
• 17.20-17.40: Tourism, Hospitality, Events, and Leisure: a redefinition of an academic discipline. Xinran Lehto (Purdue University, USA), Ksenia Kirillova (Institute Paul Bocuse, France), Dan Wang (The Hong Kong Polytechnic University, Hong Kong), Xiaoxiao Fu (University of Central Florida, USA).
• 17.40-18.00: Shark-diving tourism in the Macaronesian archipelagos: challenges and opportunities. Pedro Gonzales Mantilla (University of Las Palmas de Gran Canaria, Spain).

Guided visit to Tony Gallardo Park and the Tourism Interpretation Center of Maspalomas Lighthouse, ending with “tapas” gastronomic experience.

(Expomeloneras Conference Palace)

Adapting tourism industry business models to Post-COVID or to always-pandemic unpredictable events?
Prof. Denis Garand, University of Laval in Quebec, Canada.

(Sala Auditorium)

(Expomeloneras different rooms)

Sala Auditorium – Online Paper Presentations (WEDNESDAY 27th JULY 2022)
Chair: Yen E. Lam González

• 11.30-11.50: Measuring the Emotional Impact of Climate Change Images on Tourists: a Neuromarketing Study. Carmen Kraaijkamp (Maastricht University, The Netherlands), Patricia Picazo Peral and Sergio Moreno Gil (University of Las Palmas de Gran Canaria, Spain)
• 11.50:12.10: The Covid-19 and the Stock Market behaviour of the Tourism sector in Spain. Isabel Carrillo Hidalgo, Juan Ignacio Pulido Fernández, José Luis Durán-Román and Jairo Casado-Montilla (University of Jaén, Spain).
• 12.10-12.30: The value of Community-based Tourism in sustainable local economic development. Lombuso Precious Shabalala (University of Mpumalanga, South Africa)
• 12.30-12.50: Artificial intelligence (AI) applied in Tourism: A Bibliometric review. Paola M. Hermosa Del Vasto and María Lourdes Arco Castro (University of Granada, Spain)
• 12.50-13.10: Innovative tourism: the case of the Balearic Islands (Spain) and sustainable tourism. Abraham Nuevo López (University of Málaga, Spain), Ginesa Martínez del Vas y Miguel Puig (Catholic University of Murcia, Spain).
• 13.10-13.30: Is This True? Trader Harassment Will Not Have a Deleterious Impact on Visitors’ Loyalty Intention Toward a Destination. Annmarie Nicely (Purdue University, USA), Sheene Douglas (Auburn University Main Campus, USA), Basil Jemmott (Barbados Community College, Barbados)
• 13.30-13.50: Exploring Possible Survey Measures for Trader Harassment Intensity at Tourist Destinations. Annmarie Nicely, Shweta Singh, Ying Li (Purdue University, USA) and Raslinda Mohd Ghazali (Universiti Utara Malaysia, Malaysia).
• 13.50-14:10: In search of local indigenous dishes: an analysis of casual dining restaurants, South Africa. Sisa Ngcwangu (University of Mpumalanga, South Africa).

Sala Tasarte – Presential Paper Presentations (WEDNESDAY 27th JULY 2022)
Chair: Juan María Hernández

• 11.30-11.50: Love it and/or leave it: Paradox of country image versus lack of awareness around sustainable tourism among young adults. Gulnoza Usmonova (University of Las Palmas de Gran Canaria, Spain), Deniza Alieva (Webster University in Tashkent, Uzbekistan) and Sherzod Aktamov (Management Development Institute of Singapore in Tashkent, Uzbekistan).
• 11.50-12.10: Opaque products: an application in the air transport industry. Juana María Alonso (University of Las Palmas de Gran Canaria, Spain).
• 12.10-12.30: Corporate Social Responsibility Practices Related to Circular Economy in Hotel Establishments: A Pilot Study in Gran Canaria. Carlos Rodríguez Robaina, Carmen Florido (University of Las Palmas de Gran Canaria, Spain) and Marta Jacob (University of The Balearic Islands, Spain).
• 12.30-12.50: Personalisation, equality, and equity in smart tourism experience design. Katerina Volchek (Deggendorf Institute of Technology, Germany) and Juho Pesonen (University of Eastern Finland, Finland).
• 12.50-13.10: Opening windows to the past. Tourist offer through extended reality immersive museum experiences at the canary museum. Daniel Pérez Estévez (University of Las Palmas de Gran Canaria, Spain).
• 13.10-13.30: What drives satisfaction and dissatisfaction of hotel Guests? An exploratory Analysis base on Tripadvisor. Carlos Díaz Santa María, Santiago Melián González and Jacques Bulchand Guidumal (University of Las Palmas de Gran Canaria, Spain).
• 13.30-13.50: Substitution among hotels and P2P accommodation in the COVID era: A spatial dynamic panel data model at the listing level. Rafael Suárez-Vega, Jorge Pérez-Rodríguez and Juan M. Hernández (University of Las Palmas de Gran Canaria, Spain)

Sala Zonzamas – Presential Paper Presentations (WEDNESDAY 27th JULY 2022)
Chair: Victoria Ruiz Mallorquí

• 11.30.11.50: An investigation into post Covid-19 travel intention. Abhishek Bhati (James Cook University, Australia)
• 11.50:12.10: Can air transport subsidies to residents affects tourism? evidence from Spanish archipelagos. Ubay Pérez Granja, Juan Luis Jiménez and Jorge Valido, University of Las Palmas de Gran Canaria (Spain).
• 12.10-12.30: Tourism dependency, COVID vaccine intention and beliefs. Hai Nguyen (Greenwich University, UK)
• 12.30-12.50: Impact of COVID-19 pandemic on hotel employees’ task performance. Hai Nguyen (Greenwich University, UK), Teresa Aguiar Quintana and Yazmina Gloria Araujo Cabrera (University of Las Palmas de Gran Canaria, Spain)
• 12.50-13.10: Valuing accessibility in hospitality and the loyalty of tourists with disabilities. Marklea da Cunha Ferst (Amazonas State University, Brazil), Sara Joana Gadoti dos Anjos (University of Vale do Itajaí, Brazil) and Vitor Kuhn (University of Southern Santa Catarina, Brazil).
• 13.10-13.30: Nature-Based Destination Image: An exploratory study on the formation of the destination image of the Legal Amazon. Paula Cristina Pereira Rodrigues Chaves, Marklea da Cunha Frest (Amazonas State University, Brazil) and Francisco Antônio dos Anjos (University of Vale do Itajaí, Brazil).
• 13.30-13.50: Creative territory and gastronomy: Describing the dynamics of socio-spatial relations in historic Brazilian cities. Alice Leoti and Francisco Antônio dos Anjos (University of Vale do Itajaí, Brazil).

(Expomeloneras Conference Palace)

Tourism Marketing in the Age of the Consumer after COVID-19.
Prof. Alastair Morrison, Greenwich University, London, UK.

(Sala Auditorium)

Sala Auditorium – Poster Presentations (WEDNESDAY 27th JULY 2022)

• 16.40-17.00:
  • Monitoring the socio-economic impact of COVID-19 in the Maspalomas touristic area. Carolina Peña Alonso (University of Las Palmas de Gran Canaria, Spain)
  • Aspects related to the post-pandemic rural cultural tourism in Romania. Ioana Paula Armasar (Transilvania University of Brașov, Romania).
  • Young Indigenous Entrepreneurs- Supporting Changemakers through entrepreneurship and Advocacy of Indigenous issues. Anita Lakra, Shagufta Farheen (University of Calgary, Canada) and Emily Wang (University of Victoria, Canada).

How to write a case study.
Prof. Jonathon Day, Purdue University, USA.
Prof. Denis Garand, Laval University, Canada.

(Sala Auditorium)

Guided visit to Arteara Necropolis and the Ethnographic Museum “Casa Los Yánez”,
ending with “tapas” gastronomic experience.

Pick Up (from the Expomeloneras Conference Palace)

(Expomeloneras Conference Palace)

Celebrating the Spirit of Hospitality.
Prof. Xinran Lehto, Purdue University, USA.

Chair: Teresa Aguiar, Conference President.

(Sala Auditorium)

(Sala Auditorium)

(Expomeloneras different rooms)

Sala Auditorium – Online Paper Presentations (THURSDAY 28th JULY 2022)
Chair: Yen E. Lam González

• 12.20-12.40: Tourists’ meaning of sustainability as a tool for segmentation: a biosphere reserve case study. Yaiza López Sánchez (University of Jaén, Spain).
• 12.40-13.00: Road Tourists’ Satisfaction: the case of south of Italy. Francesca Pagliara (University of Naples II, Italy), Nicola Montesano, Giuseppina Anatrieli and Elisabetta Cicchielo (National Roads and Highways Administration, Italy).
• 13.00-13:20: The impacts of sound design on listening experience of a road-trip audio guide. Jun Chen and Xinran Letho (Purdue University, USA).
• 13.20-13:40: The European Routes of Historical Theatres: sharing the acoustic experience during international crisis. Lamberto Tronchin, Ruoran Yan (University of Bologna, Italy) and Maria Cristina Tommasino ( National Agency for New Technologies, Energy and Sustainable Economic Development, Italy).

Sala Tasarte – Presential Paper Presentations (THURSDAY 28th JULY 2022)
Chair: Casiano Manrique-De Lara Peñate

• 12.30-12.50: Public Policies for tourism recovery during Covid 19 pandemic: a case study of Spain. Mónica Pellejero (University of the Middle Atlantic, Spain), José M. Sanabria, Teresa Aguiar Quintana and Yazmina Araujo Cabrera (University of Las Palmas de Gran Canaria, Spain)
• 12.50-13.10: Enoturismo Islas Canarias: a case study. Iván Hernández Suárez (University of Carlos III, Spain).
• 13.10-13.30: The measurement of sustainable behaviour and satisfaction with services in cruise tourism experiences. An empirical analysis. Assunta Di Vaio (University of Naples – Parthenope, Italy), Ana López Ojeda, Casiano Manrique-de-Lara-Peñate and Lourdes Trujillo (University of Las Palmas de Gran Canaria, Spain).
• 13.30-13.50: The economic impact of global uncertainty and security threats on international tourism. Casiano Manrique de Lara Peñate (University of Las Palmas de Gran Canaria, Spain), María Santana Gallego and Elisabeth Valle Valle (University of the Balearic Islands, Spain).

Sala Zonzamas – Presential Paper Presentations (THURSDAY 28th JULY 2022)
Chair: Dolores Santos Peñate

• 12.30-12.50: Future Trends in Tourism and Hospitality Research. Mireya Y. Morgana Orellana, Patricia Picazo Peral and Sergio Moreno Gil (University of Las Palmas de Gran Canaria, Spain).
• 12.50-13.10: Tourism model in low-density-coastal areas. Dina Ramos, Carlos Costa and Ana Malta (University of Aveiro, Portugal).
• 13.10-13.30: Waste treatment facility location for hotel chains. Dolores Santos-Peñate, Rafael Suárez Vega and Carmen Florido de la Nuez (University of Las Palmas de Gran Canaria, Spain).
• 13.30-13.50: From service quality to tourist experience: a review from SERVQUAL to Consumer Neuroscience. Lucía Melián-Alzona, Lorena Robaina-Calderín and Josefa Delia Martín-Santana (University of Las Palmas de Gran Canaria, Spain)
• 13.50-14.10: A novel gastronomic model applied to foreign visitors. A Structural Equation model approach. Tomás López Guzmán, Salvador Moral Cuadra (University of Granada, Spain) and Juan Carlos Martín, Concepción Román (University of Las Palmas de Gran Canaria, Spain).

Sala Aridane – Presential Paper Presentations (THURSDAY 28th JULY 2022)
Chair: Ksenia Kirillova

• 12.30-12.50: Healthy hotels: Contribution of hotel wellness programs. Susan Gordon and Xinran Letho (Purdue University, USA).
• 12.50-13.10: The case of Lanzarote as a sustainable tourist destination. Héctor Fernández Manchado (Sociedad de Promoción Exterior de Lanzarote, Spain), Sergio Moreno Gil and Patricia Picazo Peral (University of Las Palmas de Gran Canaria).
• 13.10-13.30: Are daily expenditure and length of stay endogenous? The case of national tourism in Spain. Ubay Pérez Granja (University of Las Palmas de Gran Canaria, Spain).
• 13.30-13.50: Tourists’ preferences for energy and digital transition programs in marinas. Yen E. Lam González, Carmelo J. León, Javier de León, Chaitanya Suárez Rojas (University of Las Palmas de Gran Canaria, Spain) and Raquel García Revilla (Distance University of Madrid).
• 13.50-14.10: Quantifying the impact of airlines exit in tourism destinations. The cases of Monarch and Thomas Cook. Ubay Pérez Granja (University of Las Palmas de Gran Canaria, Spain)..

Sustainable City Destinations.
Prof. Cristina Maxim (University of West London, UK).

(Sala Auditorium)

(Baobab Hotel, besides the Conference Palace)

How can we collectively create a kinder academy, starting with early Career: research
expertise and challenges for early career researchers.
Prof. Wenjie Cai, University of Greenwich, London, UK.
Doing and developing new skills: big data approach.
Prof. Sangwon Park, Kyung Hee University, Korea

(Sala Auditorium)

Meloneras Boulevard and Maspalomas beach walking

Pick Up (from the Expomeloneras Conference Palace to Las Palmas city center)
Guided visit to Vegueta (the historic city center of Las Palmas de Gran Canaria)

Reina Isabel Hotel
Pick Up (after Gala dinner, to Expomeloneras Conference Palace)

Free and optional soul festival in San Agustín beach